Explanation rates

View the explanation of our rates so that you are well prepared. We calculate our costs in an honest, clear and transparent manner.

In this way we strive to provide clarity and confidence to all our customers. Do not hesitate to ask us for more information, we are always ready to explain and answer any questions you may have. Together we build a transparent and successful collaboration!

Small jobs and malfunctions
Sometimes unexpected jobs and malfunctions come into play. Since it is difficult to make an accurate estimate of the time needed to help you by telephone, we would like to point out that every assignment, regardless of its size, requires time for work preparation, collecting the necessary material and financial settlement. For this reason we always charge a minimum of 1 hour.

Do you expect the assignment to take less than 1 hour? We may be able to do an extra job for you at the same time. This allows us to work more efficiently and save costs. Let us know and we will do our best to provide you with the best possible service!

Block times and hourly rates
We use 3 different block times. The larger the project, the cheaper the hourly rate. The rates below apply including VAT for the private sector and excluding VAT for companies.

Rate:	Amount of hours:	Cost per hour:
A	1ᵉ t/m 4ᵉ	80
B	5ᵉ t/m 8ᵉ	75
C	9+	65

Intensity and call-out costs
In addition to our hourly rate, we use 3 rates for our call-out costs and/or extra work due to unforeseen circumstances.

Call-out Costs:
In de voorrijkosten zijn de reistijd naar het werkadres, brandstof en het gebruik van de bedrijfswagen inbegrepen. De tijd voor het ophalen van materialen bij de leverancier zit hier niet in. Mochten wij voor een grotere klus meerdere ritten naar de leverancier moeten maken, dan kunnen wij ervoor kiezen hiervoor een hoger intensiteitsniveau te rekenen.

Intensiteit A: 50 | minder dan 9 km en geen extra reistijd/werkzaamheden
Intensiteit B: 65 | 10 tot 19 km en/of extra reistijd en/of extra werkzaamheden
Intensity C: 75 | more than 20 km and/or extra travel time and/or extra work

Parking costs
Price indications are always exclusive of parking costs, which we calculate afterwards. If you have a visitor pass, you can indicate this in advance.

Fixed rate
For unblocking indoor drains, we charge fixed rates between €130 and €170. The rates below include VAT for residential clients and exclude VAT for businesses. You receive a one-month warranty on our work.

If we cannot solve the blockage, the customer pays nothing.

This warranty does lapse if:

There is construction waste in the drain pipe, down pipe or main sewer
If the blockage is outside the home
If the blockage is caused by root growth in the sewer
There is a break in the drain pipe, down pipe or main sewer
A building and/or construction error is detected

Diagnosis and advice

We use 2 prices for giving advice and performing a diagnosis.

Oral advice 130 (on location)
Extensive leak investigation (leak detection) including report. 395

Payment
Afterwards we send an invoice by e-mail via the Moneybird accounting program. We use a payment term of 7 days.

Reminder, reminder and collection
We sincerely hope that it is not necessary to proceed to further steps if payment is not forthcoming. We do everything we can to prevent this from our side.

For example, we will send a reminder 2 weeks after the due date, because it is of course always possible that this has escaped attention. If payment is still not forthcoming, we will send a second reminder a week later or we will contact you by telephone to find out the cause of the payment delay. If payment is still not made after this, we will send a third reminder a week later with an urgent request to pay the invoice within 3 days. After these 3 days we will send the invoice to Online Collection Agency. All associated costs will be passed on to the customer.

Quotations
For small work, we try to send the customer a price indication that is as targeted as possible. For larger projects, we will send you a quote via our Moneybird accounting program with an expiration period of 30 days.

For both indications we provide estimated costs, not a fixed price agreement. If the costs are higher than the given price indication, we will discuss this with the customer at all times.